Receptionist

About The Position

The Receptionist is responsible for managing front desk operations, ensuring smooth communication between customers and internal teams, and maintaining a welcoming and professional office environment. This role requires strong organizational skills, attention to detail, and excellent customer service abilities.

Key Responsibilities

✅ Customer & Communication Management

• Answer incoming phone calls and direct them to the appropriate team member.
• Greet and assist customers upon arrival.
• Coordinate customer pick-ups for custom fabrication orders.
• Confirm roll-forming jobs with customers prior to execution dates.
• Check and distribute mail daily.

✅ Administrative Support

• Verify sales orders after fabrication is complete, scan them to accounts, and save them to the server to facilitate invoicing.
• Collect and record payments from customers.
• Make bank deposits and record them accurately.
• Order and stock office supplies to ensure the team has necessary materials.

✅ Office & Facility Maintenance

• Manage customer concessions, including coffee and lemonade.
• Ensure the cleanliness and organization of the front desk and entry areas.

Skills & Qualifications

• Strong communication and customer service skills.
• Attention to detail and ability to manage multiple tasks efficiently.
• Proficiency with office software and document management systems.
• Basic financial literacy to handle payments, deposits, and record-keeping.

Compensation & Benefits

• $20 per hour, 40 hrs. + overtime.
• 401K matching up to 3%
• Company matching Major Medical
• PTO, Sick, and Bereavement Time
• Opportunities for professional growth within the company.
• Positive and team-oriented work environment.